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Available Packages

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Tiny Monthly

Shinobi Support

Bug Support: within 10 days

General Support: within 48 hours

Email Support: Not Included

Remote Desktop Support: Not Included

Feature Request Priority: Low

$10.00

Order
Monthly
Support Package Terms of Service

Individual Support

Shinobi Support

Bug Support: within 5 days

General Support: within 24 hours

Email Support: Included

Remote Desktop Support: Included

Feature Request Priority: Low

Private Feature Integrations: Not Included

$50.00

Order
Monthly
Support Package Terms of Service

Priority Support

Shinobi Support

Bug Support: within 72 hours

General Support: within 5 hours

Email Support: Included

Remote Desktop Support: Included

Feature Request Priority: Medium

Private Feature Integrations: Limited

$600.00

Order
Monthly
Support Package Terms of Service

Enterprise Support

Shinobi Support

Bug Support: Response within 1 hour

General Support: Response within 1 hour

Email Support: Included

Support over the Phone: FaceTime and Slack

Remote Desktop Support: Included

Feature Request Priority: Highest

Private Feature Integrations: Included*

$1,700.00

Order
Monthly
Support Package Terms of Service

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Order Summary

Description
Price
Shinobi Support - Tiny Monthly
$10.00
Total Recurring:
$10.00 Monthly

Total Due Today:

$10.00

Client Information

New Client

Registered

Notes / Additional Information

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